This Privacy Statement describes the purposes for which Tabcorp Media may collect, store, use and disclose your personal information. It generally applies whenever you give personal information to us when you use our products or services or when we do wagering business with you. This Privacy Statement covers your dealings with Tabcorp Media. It should be read in conjunction with the Tabcorp Corporate Privacy Policy, available at www.tabcorp.com.au and the Tabcorp Wagering Privacy Policy, available at www.tab.com.au
Tabcorp Media refers to those entities in the Tabcorp Holdings Limited group of companies which hold licences to operate as a subscription narrowcast broadcaster (SKY Channel) and a commercial radio station (SKY Sports Radio).
This Privacy Policy describes how Tabcorp Media will comply with our obligations under the Privacy Act 1988, including the National Privacy Principles.
This Policy has been created in order to disclose the information gathering and dissemination practices of Tabcorp Media.
Tabcorp Media takes your privacy seriously. This Privacy Policy sets out Tabcorp Media’s commitment to safeguard your personal information and describes the purposes for which we may collect, store, use and disclose your personal information. It applies whenever you give us personal information to use when you use our products and services or when you do any business with us. This Privacy Policy describes how we will comply with our obligations under the Privacy Act 1988, including the National Privacy Principles.
Your personal information is generally defined as any information or opinions that personally identify you. The type of information that we collect from you will depend on the dealings you have with us, the requirements of any licences we hold, the accompanying conditions that apply to those licences, and the laws and regulations that apply to our business, including, but not limited to, the Anti Money Laundering and Counter Terrorism Financing Act 2006 (“the AML / CTF Act”).
The consequences of you not providing your personal information to Tabcorp Media will also depend on your dealings with us.
Where reasonable and practical, we collect your personal information directly from you when you use our products and services or enter into other arrangements with us.
We record information that you provide to us including your responses to promotions, giveaways and competitions. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used. This information is collected to enable us to better understand the preferences of our members and to enable us to better target our communications including competitions and prizes. We also collect information from your computer to analyse trends, administer the Websites, diagnose problems on the Website's servers, track users’ movement, and gather broad demographic information for aggregate use and to help improve the quality of the web pages on the Website.
The primary purposes for which we collect personal information are:
We may use your personal information and disclose it to third parties for the following purposes, which include, but are not limited to:
We may retain the content of any email that you send to us. Any personal information contained within those emails, including your email address, will only be used or disclosed in the ways set out in this Policy. Your email message content may be monitored by our Internet Service Provider or Tabcorp employees for maintenance purposes or if email abuse is suspected.
We will not sell your personal information to third party organisations.
We will generally only give another organisation access to your personal information when the other organisation is providing services to us that help us to operate our business or to provide services to you or where we are required to do so under laws, regulations, betting rules, licence conditions or contractual obligations.
Except where we are required to provide the information in accordance with legislation, regulation, or licence conditions we will require these organisations to agree to our Policy, meet strict conditions on the use of personal information, and to comply with the Privacy Act, and the AML / CTF Act in the use, storage and disclosure of your personal information.
Some organisations to which we disclose information are those that assist us:
Other organisations include:
We may also share your personal information with an organisation where we have obtained your consent.
We may collect, use or disclose your personal information to let you know about upcoming events, promotions, promotions and new products and services or other opportunities via direct mail, email, SMS, MMS means.
Our marketing activities will be related to the primary purpose of the collection of your personal information.
Each time we contact you with direct marketing we will provide you with the opportunity to opt out from receipt of direct marketing activities and we will act promptly on your request to opt out. For example, each electronic message that we send you (email, SMS, MMS) will include functionality that allows you to opt out. Additionally, you may contact us at any time to request to opt out from further direct marketing.
We may send you Website and service announcement updates about services for which you have registered via email. Customers are not able to unsubscribe from service announcements, which may contain important information about Tabcorp Media and the Website.
Tabcorp Media has taken reasonable precautions to protect the security of your personal information and to ensure it is accurate and up to date. These precautions include: protection of passwords using industry standard encryption; provisions to preserve the security of the information in our own systems and to prevent unauthorised access, modification, use or disclosure; and back-up systems to prevent accidental or malicious loss of data.
Unfortunately, there is always a risk involved in sending information through any channel over the Internet and you send information over the Internet entirely at your own risk.
To the extent permitted by law, we will not be responsible for any unauthorised access or use of information you send over the Internet.
Our employees and contractors may have access to your personal information to a level that is necessary to enable them to perform their jobs. They are obliged to respect the confidentiality of any personal information held by us.
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up to date. You are welcome to ask for access to your personal information that we hold about you. To do so, please contact Tabcorp Media via the means listed below. A copy of the personal information will generally be made available to you within 30 days from the date of your request.
E-mail: privacy@tabcorp.com.au
If you have a question or need to contact a particular business operated by Tabcorp in relation to privacy, please write to the applicable address below:
Tabcorp Media - Privacy Officer
GPO Box 4168
SYDNEY NSW 2001
Although it is not always possible to remove or modify information in our databases, we will make reasonable efforts to do so. If we have passed information to third parties we cannot delete or change the information held by those third parties.
There are circumstances in which Tabcorp is not required to give you access to your personal information. We will let you know if one of these exceptions applies to your request.
If we intend to charge you a fee for us providing you with a copy of the personal information we hold about you, we will inform you of the cost before we provide the information to you.
We do not generally collect sensitive information as a matter of course. Sensitive information is defined as information or opinions about your racial or ethnic origins, political opinions, membership of political associations, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal records or health information.
If we do collect sensitive information, we will collect such information where:
We will only transfer personal information overseas:
We may collect, use and disclose your personal information overseas to assist us to determine your status as a self excluded patron in any jurisdiction either in or outside Australia. We may also collect, use or disclose your personal information overseas to assist us to understand our AML / CTF risk.
A cookie is a piece of data stored on your hard drive containing information about your computer. The use of cookies on websites is a common industry practice. Cookies act as unique identifiers and distinguish between different Account Holders. They can enable us to track and target your interests to enhance your experience on the Website. For instance, by setting a cookie on the Website, you would not have to log in a password more than once, saving you time while on the Website.
The Websites use cookies to allow access to Account Holder only sections. If a user rejects the cookie, he/she may still use the Website. The only drawback to this is that they may not have access to Account Holder only areas of the Website. For example, you would not be able to participate in any of our competitions that take place.
Some of our business partners use cookies on the Website (for example, advertisers). However, we have no access to or control over these cookies.
We may use cookies when we conduct voting polls, surveys, and contests to limit multiple responses and registrations.
We will never use cookies to retrieve information from your computer that was not originally sent by us to you in a cookie. We do not associate information obtained from cookies with personal information.
Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. You can also delete cookies from your hard drive at any time. However, it is possible that some parts of the Website, such as the voting polls, surveys, contest, and game areas, will not function properly if you reject or delete cookies.
Tabcorp Media will not use an identifier assigned to an individual by a Government Agency (e.g. tax file numbers) as its own identifier; nor will it provide such an identifier to a third party without the individual’s consent, unless disclosure is necessary for Tabcorp Media to fulfil its obligations to the relevant Government Agency. Such circumstances include where disclosure is required:
This Website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every web site that collects personal information. This Policy applies solely to personal information collected by this Website.
We may change our Privacy Policy at any time, without notice to you. When we make changes, we will place an updated version of the Privacy Policy on our Website, with the appropriate date it was updated, on our Website at www.skyracing.com.au. It is your responsibility to familiarise yourself with our Privacy Policy.
You can raise any privacy related concern or complaint about breaches of your privacy in writing or by phone to:
If you have a question or need to contact a particular business operated by Tabcorp in relation to privacy, please write to the applicable address below:
Tabcorp Media - Privacy Officer
GPO Box 4168
SYDNEY NSW 2001
Name:
SKY Sports Radio
Actual address:
2KY Broadcasters Pty Limited
495 Harris Street
Ultimo NSW 2007
Postal Address:
GPO Box 4168
Sydney NSW 2000
Telephone Numbers:
Telephone: +61 2 9218 1111
Fax: +61 2 282 9524
Name:
Sky Racing
Actual Address:
Sky Channel Pty Limited
79 Frenchs’ Forest Road
Frenchs’ Forest NSW
Telephone Numbers:
Telephone: + 61 2 9452 8400
Fax: + 61 2 94524540
If you are interested in obtaining additional information of privacy, you can visit the Office of the Privacy Commissioner at www.privacy.gov.au